FAQ
​How Do I Place An Order?
Once you find a product that is SCREAMING your name! Click ADD TO CART then proceed to click CHECKOUTor continue shopping til done. If you have any other questions involving Jenna's Gemstones & Collections feel free to head over to the CONTACT tab and shoot me a message :)
Payment and Shipping
After you have proceeded to check out with the awesome item you have selected. Lastly fill out in COMPLETE detail shipping address, (PLEASE do NOT forget to put apt # or any other special delivery options) and payment plan whether it be Cash payment we have discussed ahead of time, Card/Visa, or Pay Pal.
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​Secure Ordering & Payment Options
Jenna's Gems accepts Card and Pay Pal! If you find something you really want but do not have the funds at the moment, shoot me a message and we can figure something out! I am always willing to work with every single one of my customers to guarantee full customer satisfaction. <3
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Returns & Refunds
ALL PRODUCT SALES ARE FINAL NO REFUNDS.
NOTE; if you are totally unsatisfied with your order please feel free to shoot me a message explaining why your are dissatisfied and we can work something out.
Privacy Policy
NOTE; None of your personal information will be publically posted.
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